How Jeenie Selects its Interpreters for Your Real-Time Needs: Last week, INBOUND told you what makes Jeenie “the-first-live-interpreter-in-your-pocket-app.” With three swipes of your thumb, you’ll be talking face-to-face with your interpreter, who has been selected based on the language and cultural environment of your situation.
This week, we asked another question of Kirsten Brecht Baker, who will be sharing a booth (#343) at IPW with TourOperatorLand.com, a division of the NAJ Group, which publishes INBOUND: How do you select and match an interpreter with someone who is seeking one?
Here’s what she told us: “Our linguists are tagged to provide not just language help, but cultural advice as well. If they’re a native speaker, and they’ve spent five years in another culture, they’re tagged for that.
“If a traveler arrives in Beijing, she’s tagged for Zhang. She is also tagged for San Francisco. And he’s tagged for Beijing because she’s from there and he’s from there.”
Zhang understands the culture she’s from and the culture she’s going to. So, it’s not just language help or solving a problem that’s involved, but it’s providing culture assistance. That’s something none of the other services are equipped to do.”