PLOP! Overseas Market Falls on its Face
As a significant part of the international travel and tourism industry population prepares to go to London next week for World Travel Market and the ritualistic sharing of information and intelligence that it always warrants, delegates will have much to talk about: Brexit, to be sure; trade war impacts; and now, a market that has gone flat for the United States—down a half-percent for the month of September and up just one percent for the year vs. 2018.
In fact, the worst monthly numbers of the year have come out of the U.S. Department of Commerce’s National Travel and Tourism Office (NTTO) just-released quick-read of arrivals for key overseas inbound tourism source markets for September 2019. Aside from India and Spain, and surprisingly strong numbers out of Japan, all top markets and some top regional markets had losses or only modest single-digit percentage increases versus 2018.
Even the host country for WTM, the UK, dipped slightly in September, although the number of travelers it has sent to the USA is up, year-to-date, vs. 2018.
Here are the key tables released by NTTO:
Sublaban Says Industry Facing Headwinds
Bonotel CEO Talks of the Perils of Brexit, Dynamic Pricing and Commoditization: “The worst is yet to come,” Faisal Sublaban, president and CEO of Bonotel Exclusive Travel, half-jokingly told delegates to Connect Travel’s RTO Summit Florida last week in Orlando as he concluded his keynote remarks on the state of the travel and tourism industry. Chuckles of relief rippled across the room, as those in attendance had just heard Sublaban, in the style of a peripatetic tent preacher as he walked back and forth for 55 minutes, stopping to make points of emphasis and addressing key challenges—especially those of technology-driven commodification—while holding the attention of listeners for every moment of his presentation.
Sublaban said quite a bit—we estimated that, using the average radio announcer pace of 160 words a minute and taking into account his more rapid pace (about 180 words a minute)—just under 10,000 words. What INBOUND has done is to present the key points of his remarks epigrammatically, in his own words, occasionally edited for clarity. And mostly in the order in which he made them.
The Impact of Brexit and Other Events in Europe:
—”The state of the industry is … there are headwinds coming like never before. Some of them we can control. The largest headwind coming is Brexit. Whatever the outcome ends up being, there will be a significant impact on those of us expecting UK travelers.”
—Because of the tension over people wondering if Brexit will come soon or not, “the uncertainty is an indication of what’s going on in the market. Nobody knows the British market because (the British) don’t know if they should travel or not.”
—The UK market is going to be significantly impacted with Brexit or without it. You need to acknowledge that, lift your head out of the sand and understand that, regardless of ‘everything is going to happened as it always did,’ it’ not going to.”
—“There’s a lot of shock and awe that’s gone down with Thomas Cook (the 178-year-old UK tour operator that shut down on Sept. 23). There’s a lot of denial when it comes to the likes of AMOMA.” (AMOMA was a Geneva-based meta-search portal described by HospitalityNet as “infamously known for undercutting hotel rates and/or distributing net wholesale prices,” which went bankrupt in mid-September.)
—“AMOMA essentially took the money up front, from everybody, put it in their pocket and used it to fund their forward operations—Why is that a problem? Because, once the music stops, as it eventually did, the impact was significant.”
—After Sublaban asked for a show of hands of those in attendance who are following the Brexit issue, he noted that “80 percent have said that they haven’t followed it. Yet, it’s going to have a massive impact on global tourism. 80 percent in the room is essentially ignoring what’s happening with Brexit. You’d better be catching up on Brexit, At the end of the day, travelers either don’t have money to travel or, if they are traveling to the U.S. or North America, they are doing so in a different manner.”
—Instead of booking an 18-day vacation, they might shorten it to 13 days or 13 days or 9 days or seven.
—Among British travelers, “Nobody knows whether they should travel, whether they should be planning for their future vacation or not, whether (those in the industry) are going to have a job or not have a job, whether they’re going to be forced to leave, in a short period of time, the UK market or not—all these things are indicative of the market today.”
Technology s Commoditizing Distribution:
—“Now, we get dynamic rates. We used to have static rates, rates that were tied to certain periods—rates that were fixed. Now, the reality is that we’re dealing with revenue managers. The revenue manager probably has more power than the general manager.”
—“The reality is that technology is enabling distribution to happen in a faster and more efficient way than ever before; revenue managers are not focused on more than 90 days out.”
—“When you look at what is happening, technology is the leading indicator in our industry as to what’s to come and the path forward. You’re going to have a lot of headaches.”
—“Even if the way you receive rates is different, it doesn’t change because revenue managers are not focused outside of major events or conferences; they are not focused outside of 90 days.”
—“Commoditization is happening because technology is making it happen.”
—“We can ‘pretend’ that we’re going to have dynamic rates … but the reality is that technology will commoditize the way that you distribute rates and availability.”
—“The way that people research and book is going to change. Technology is going to commoditize the very picture of what we’re doing today. We can look at connectivity, technology and try to deny the fact that it’s very pervasive and taking over the world. “
—“It’s a scam to some, but I raise my hand and say ‘Hell yeah!’“
The Way It Used to be, and the Shift to Last-Minute, and Other New Verities:
—In Europe, Bonotel “has had a 147-day booking window. Now, the largest companies are actually booking within 10 days. People are making buying decisions based on the ability to move when the want to move.”
—Travel and destination information “is being served in your face using algorithms.” (He suggests that it has become a “hash-tag” world.) If you’re not-top-of-mind, you’re dead in the water.”
—(Holding up his cell phone) “The cell phone is the remote control of your life…”
—Today, “you may not buy 180 days out, but you’re thinking about it.”
—Does the traveler visit 30 sites on the way to making a booking decision? “No, but they talk with 30 friends who they follow (on a social media site).”
—We’re enabling the last-minute traveler. People are traveling last-minute because hotels and airlines are dropping their last-minute rates—rewarding the last-minute travelers.”
—“So, if you’re not top-of-mind when the consumer wants to make a buying decision, you’re dead in the water.”
But What do You do about Creeping Commoditization?
—“If you think for a second that an owner of a property or a tour operator or travel venue is not going to enable technology to provide efficiency or scalability, you’re probably going to be the person in the room who’s going to be let go—you avoid that by providing value.”
—But, “You cannot allow technology to commoditize your product … There’s always going to be the human touch. There’s always going to be a relationship. However, the form which that relationship is changing, and you have to change and adjust it.”
—“If you’re providing value, irrespective of whatever industry you’re in, you will never be commoditized, because you are relevant to a hotel owner, you are relevant to a hotel supplier, you are relevant to your distribution partners, you are relevant to the end consumer.”
Some Thomas Cook Autopsy Findings
In reviewing the coverage of the September 23 collapse of Thomas Cook—the 178-year-old company was the UK’s oldest operator/agency—INBOUND has had no shortage of causes that have been presented as the reason(s) for the demise of the organization. But it seems that the high street travel agency model of doing business that is still very much a part of the distribution system in the UK is taking quite a hit—or at least, it suggests that the inability of Thomas Cook to adapt to the digital marketplace was a key contributor to the venerable British Brand. Thomas Cook, in fact, had more than 550 shops at the time of its closure.
Neatly summing up the situation in an article published by City Lab (It is part of the Atlantic Monthly Group) was Feargus O’Sullivan, who wrote: “Companies such as Thomas Cook struggle in this market because, since the popularization of the Internet, they are no longer so badly needed. In our analog past, travel agents were vital mediators for less experienced (or simply time-poor) travelers. They smoothed people’s paths to countries that might otherwise have seemed intimidatingly exotic and inscrutable. Now that you can book decent, affordable flights and accommodation in a European city in the time it takes to read this article, such streamlining and reassurance is less sought after.”
Then, last week, Kayak released the findings of a survey it had conducted earlier this year in a statement that was headlined, “Report says almost half of Brits haven’t visited a travel agent in the last decade.”
Specific findings from the Kayak report, which is the result of a survey of 1,007 adults in the UK, include the following:
—Forty-seven percent said they had not stepped foot into an agency in the last decade.
—Two out of five (40 percent) have switched to booking their holidays online, something they didn’t do 10 years ago.
—One in five said they now book elements of their holidays separately, something they didn’t do in the previous decade.
The Kayak findings seemed to be supported by ABTA’s recently released Holiday Habits report for the past year. Here are two items from that report.
—The preferred method for booking a holiday abroad is through a holiday booking website (44 percent), a 3-percentage point increase over 2018.
—The next most popular methods are directly through a service provider (42 percent), which has seen a decline since last year (47 percent).
China’s Regulatory Oversight of Online Travel Platforms Will Include Censorship of ‘Illegal’ Content
From the South China Morning Post, Oct. 16, 2019: “China has included censorship of content as part of sweeping new regulations targeting online travel agencies and platforms as the ruling Communist Party moves to extend its grip on cyberspace beyond social media platforms. The 42 specific regulations, drafted by China’s Ministry of Culture and Tourism, include rules mandating that online travel providers are responsible for regulating content customers upload onto their platforms, including text, pictures, audio and videos.”
“Censorship of content should be done before it is published online to “guarantee information security”, the draft regulations say. Platform operators also have to take necessary measures to prevent information from spreading if its publication contravenes laws and rules. At the same time, platforms need to keep records of who tried to post such information, report them to the authorities, and cooperate with authorities on any follow up investigation.”
The draft regulations were published on October 10, and public opinion on the proposals are being sought until November 10. To read the complete article, click here.
Connect Travel’s RTO Summit Florida Snapshot Album
Connect Travel’s RTO Summit Florida last week in Orlando brought together travel suppliers with receptive tour operators in a two-day program that included both educational sessions and information-sharing discussions on Day One, followed by a day-long schedule of one-to-one business appointments. Following is a photo account of the event.
Mariana Manigold, Juniper sales director, Brazil & Canada, and Cangooroo sales director USA, Brazil & Canada was first to show up for the event—a half hour before registration began.
(#2) Annie Zou, director of sales, at New York City-based Unlimited Biking
Kristina Martell, sales representatives, Blue Man Group/Universal Orlando Resort
To see the complete album click here.
Slowly, Steadily, Japan Grows on the Marketplace
Perhaps one of the mild surprises among international tour and travel industry analysts over the past two to three years has been the recovery of the U.S. inbound market from Japan, which ceded its place as the Number One overseas source market for inbound tourism to the UK in 2001 and has remained Number Two ever since then.
Absent other dynamic factors (i.e., economic), it has been generally acknowledged that the Japanese market will remain a no-growth to flat-growth market because its near-zero birth rate has created a smaller source market of travelers in key demographic groups. And those who do travel have already begun to consider the U.S. a mature destination, one that does not attract as many repeat visitors as it should have.
However, Japan’s economy—the third largest national economy in the world—has been healthy of late and consumer spending has also been healthy, while the Japanese Yen has remained stable vs. the U.S. dollar (see table below—it is almost the same as it was in 2015) even as factors such as the U.S.-China trade war and instability in different areas of the world threaten national economies.
In its latest long-term forecast for the top international tourism source markets, the U.S. Department of Commerce’s National Travel and Tourism Office (NTTO), which tends to be a bit on the conservative side in its prognostications, has total inbound traffic to the U.S. from Japan increasing at a small but certain rate through 2024. If the 2024 figure is indeed achieved, it would be the highest yearly total of Japanese visitors to the United States since 2001.
The other data set from NTTO which has caused mild optimism in the inbound tour and travel industry in the U.S. are the most recent numbers from this year.
Connect Travel RTO Summits & Other Events—Why They Go
“I love it.” Simple enough, and it’s the answer to the question that INBOUND asked Howard Clark, area director of travel industry sales, Interstate Hotels & Resorts, as to why he prefers the Connect Travel portfolio of boutique travel trade shows above other larger events well-known to international travel and tourism industry sales and marketing professionals.
We touched base with a number of such individuals at Connect Travel’s RTO Summit Florida last week in Orlando and put to them the question of just why they prefer the Connect’s RTO Summit series, which are held annually in February, April and October in Los Angeles, New York and Orlando, respectively. All three feature one day of educational and informational presentations and discussions and a second day comprised of business appointments between travel suppliers and receptive tour operators.
There are usually some 50 operators and approximately 100 U.S. travel suppliers—the majority of them from DMOs—at each event.
For Clark, the buyer-supplier ratio is just right, he told us, as he is able to see everyone that he wants to see. He expects it to be the same next spring when he attends the RTO Summit East in New York. It was also one of the reasons that he took part in this past August’s Connect Tour (a domestic market trade show) in Lexington, Kentucky. He is particularly interested now in the next RTO Summit East in New York, where his company has a property that will be easier to introduce to clients and potential clients.
Overall, he told us, he takes part in six or seven Connect Travel events each year. While the number might not be as much for the sample of individuals INBOUND surveyed last week, their reasons for doing so are related. Here are the reasons given to us—from the people who gave them.
—Julie Payne, group sales consultant, Hershey—the chocolate amenities she brings along have made her an extremely popular Summit goer—goes to all three Summits and, she says, they enable her to make contact with receptive tour operators in Los Angeles, the greater New York City area and Orlando. In this way, she is able to see, talk with and do business with buyers in the thee U.S. cities where receptives are clustered.
—Mike Prejean, supervisor, Louisiana Office of Tourism, believes that he has attended every RTO Summit, explaining that the three events anchor his international marketing calendar, which includes major overseas events and IPW. While a necessity, the latter, he explained is so large that it is impossible to make face-to-face contact with all of the buyers he would like to see. But, he advises, “you’ve got to do them all (the Summits), because the right people are not in every city.”
—Dennis L. Swayne, business development manager, Blue & Gold, is based in San Francisco, but has found that attending the New York and Florida RTO Summits (in addition to the Los Angeles edition) have their own particular logic for attending. For example, he explained that three key receptive tour operators who bring travelers from India to his attraction all attend the RTO Summit Florida, enabling him to have business appointments with companies that anchor his business from the India market.
—Also based in San Francisco, Estelle Miller, director, tourism development, Hornblower Cruises & Events, has a travel schedule is as busy as that of any travel and tourism professional but, she told us, the RTO Summits in Los Angeles and Florida enable her to see receptives that she might not be able to make contact with very easily at larger international trade shows. And while she does not attend the RTO Summit New York, the company has part of its fleet there, along with sales and marketing professionals who can attend it.
—Alfredo Gonzalez, a long-time veteran of the travel and tourism industry who based in Florida, but who has clients in different parts of the U.S., finds that he can represent clients with smaller budgets at Connect Travel’s RTO Summits rather than at the costlier IPW or other large trade shows.
—“You don’t need all the fluff that you’ll find at the larger shows,” says Jesus Garcia, manager, international sales, Atlanta CVB, adding, “I like the Summits because their size allows us to see all the right people with a minimum of distraction.”
—A reminder: The next Connect Travel event is the Connect Travel Marketplace, February 19-21 at the Gaylord Palms Resort & Convention Center in Kissimmee, Florida.
The Connect Travel Portfolio of Events includes: The Connect Travel eTourism Summit; Connect Travel Marketplace; Connect Travel Marketing Leadership Summit; Connect Tour powered by Connect Travel; Connect THRIVE Summit; Connect Travel RTO Summit West; Connect Travel RTO Summit Florida; Connect Travel RTO Summit East; Connect Travel Active America China Summit; and Connect Travel Active America China Receptive Edition.
Brazilian Tourism’s 100+ Mais Poderoso/Most Powerful—According to PANROTAS
Find out where your Brazilian customers are on this annual list of the 100+ most powerful in the country’s tourism industry. Put out by the travel trade publication and website, the list tells the reader who’s who in the industry each year. Once a year, PANROTAS, the Brazilian travel trade publisher that produces other products as well, says that it produces the list each year In order to:
- Recognize those who make tourism happen every year.
- Recognize those who make tourism grow and evolve.
- Honor the history of icons and references of our industry.
- Record the annual turnover of the Travel and Tourism sector.
- Encourage the representativeness, dynamism, professionalism and niches that make tourism a vibrant industry and one that is so important for the country’s economy.
The list does not emphasize an order or ranking, listing its designees alphabetically by first name—although this year’s list, because of the major developments in the airline sector, names (above, left-to-right) Jerome Cadier, John Rodgerson and Paulo Kakinoff lead off the list. Also, the CEO of PANROTAS, Guillermo Alcorta, arguable the most widely known leader in the country’s travel and tourism industry, puts himself at the very end of the list, which follows:
Register for Free Webinar on the Website Dedicated to Receptive Tour Operators & Their Partners
Join Betsy Cooper, director of TourOperatorLand.com and partner engagement for Connect Travel, on Nov. 14 at 2:00 pm EDT for a free webinar on TourOperatorLand.com, and learn what we can do for you.
TourOperatorLand.com is the only travel site designed to be used by international, domestic and receptive tour operators, travel media and travel agents researching new ideas for products. By joining the 90+ other North American destinations on www.TourOperatorLand.com—a website that aggregates trade content, used by 3,700 international and domestic buyers, and offers a proprietary tracking system that is unique to the industry—your content partnership becomes an extension to your marketing/promotion plan.
What can you expect to learn?
—Overview of TourOperatorland.com portal features.
—Review the real-time tracking alerts so you know which operators and countries are interested in you.
—Expand your marketing/branding promotions by having your content in front of thousands of potential buyers
About Betsy Cooper, director of TourOperatorLand.com and partner engagement: With nearly thirty years’ experience in the travel and tourism industry, backed by a bachelor of science degree from the University of Missouri, and more than two decades in sales & marketing, product and service management is a natural fit for Betsy Cooper. Facilitating TourOperatorLand.com for the last eight years, Betsy is energetic and efficient and has the unique ability to put her clients at ease. She brings with her a natural inclination to be organized and a dedication to distinctive engagement.
Send Your WTM Selfies to Us!
Going to World Travel Market Next Week? INBOUND wants you to be one of our photographers!
How? Simply e-mail your WTM selfie to our managing editor and we’ll include it in our photo coverage of WTM in the issue of INBOUND that will follow the event.
Important: Be sure to include the name, full title and company/affiliation of each person in the photo. (If you wish, Include location, if off-site.)
And we reserve the right to cut, crop and otherwise make photos better. E-mail your selfies to [email protected].
HODGE PODGE: Shifts, Shakeups and Occasional Shaftings in the Tour and Travel Industry
Lucy Steffens is the new arts administrator for the City of Sacramento. She comes to her new position from the Sacramento Convention & Visitors Bureau where she served for more than 36 years, lastly as the director of travel media and film commissioner.
Parvaneh Miller has been appointed director of international sales for Visit Seattle. She will oversee the organization’s international tourism efforts, including managing seven in-market agencies across Europe, Asia and Australia. Previously, Miller worked in senior sales and marketing positions in different parts of the U.S. Most recently, she was director of sales and marketing at Loews Hotels Inc.
Joleen Haran was recently named group sales executive at Big Bus Tours Chicago. Previously, Haran worked as director of sales at Chicago’s John G. Shedd Aquarium. Prior to that she was assistant director of tourism for Choose Chicago, where she served for more than 14 years.
Tracy Burkey has been appointed director of sales for the Finger Lakes Visitors Connection, which is the official tourism promotion agency for Ontario County, N.Y. Previously, Burkey served Visit Syracuse/Syracuse Convention and Visitors Bureau for more than 30 years, most of them as director of sales/vice president of sales & services.
Fernando Tanaka (left) and Alexandre Vanzella (right) have joined CVC Corp. Tanaka is director of special projects, while the Vanzella will be director of international land product. Tanaka joins after more than seven years at Takeoff, where she served as cruise manager, then cross selling, national hospitality and land products. his last position was channel manager at Despegar in Mexico. Vanzella will take care of North American products, including Orlando. Previously, he spent about ten years at Hotelbeds, lastly as director of sales for South America. He also served for four years of at Tourico Holidays.
Peggy Williams-Smith has been appointed president and CEO of Visit Milwaukee. She replaces Paul Upchurch, who has led the bureau for more than 9 years, and is leaving to pursue other opportunities. Prior to her selection to head up the Milwaukee bureau, Williams-Smith served at Marcus Hotels & Resorts, which is headquartered in Milwaukee
Former Thomas Cook executives Chris Mottershead, along with Kathryn Darbandi and Nicki Tempest-Mitchell, has joined Barrhead Travel parent, Minneapolis-based Travel Leaders Group. They were recruited to lead a nation-wide expansion of Barrhead Travel, growing the company by up to 100 retail stores. Mottershead, who was chief of product and operations, will lead the expansion effort with Darbandi and Tempest-Mitchell working alongside.
Svenja Bielinski, the head of content at DER Touristik and long-time sales director of DER Touristik Cologne, has left the company. She had been with the DER Touristik for eight years. Previously, Bielinski served for 12 years at airberlin.
Yon Abad has been promoted to the position of vice president, corporate suppliers, relationships and distribution platforms at Flight Centre Travel Group’s Global Procurement Network. Based in the USA, Abad brings to the position more than 15-years’ experience in global corporate travel, as well as hospitality contracting, distribution and technology. He joins Flight Centre from CWT where he has spent the past decade in senior hotel and consulting roles for North America, Latin America and Europe.
The Brazilian tour operator Azul Viagens (it’s the leisure operator for Azul Airlines) has a new director—Daniel Bicudo, who succeeds Marcelo Bento. Bicudo had been director since last year of the loyalty program TudoAzul. He is well-known in the Brazilian tourism industry, having worked at Multiplus, Tam and Embraer.
Apple Leisure Group has announced three new appointments to lead its vacation brands as members of its executive committee: Jacqueline Marks, Steve Dumaine and Ray Snisky. Marks is currently executive vice president responsible for the company’s travel agent business; Dumaine is the former president and CEO of CheapCaribbean.com and current executive vice president of ALG’s B2C-focused vacations brands; and Snisky is the current chief commercial officer of ALG Vacations and will continue to serve in this role with expanded oversight. John Hutchinson, formerly the president of ALG, and Lynn Torrent, formerly the company’s executive vice president and president, vacations, will leave the company following the transition of the new executive committee members.
Jim Brody has been named managing director, Destinations for the Americas and Asia-Pacific at Lonely Planet. Prior to the move, Brody has been involved with several businesses that focus on products designed to help DMOs with their marketing, promotion and reputation management programs. His résumé also includes tenures as general manager, destinations, for Travelzoo, and as senior international sales manager, destination marketing at TripAdvisor.
Simpson Travel has promoted Kathryn Coles to the newly-created role of head of sales. Coles joined Simpson Travel in January as the specialist operator looked to work more closely with travel agents. Previously, Coles worked for Tauck, Kirker Holidays and Club Med.
In France, Raphaël Auvray has been appointed to the newly created position of production director of FTI Voyages. He will be in charge of production, yield and aviation. Auvray began his career in 2003 as a product manager at Promovacances and then worked as long-haul manager for lastminute.com, in addition to other companies.
Bruno Fischer has been named the new digital director, distribution and sales, for Transavia, the Dutch low-cost airline and a wholly owned subsidiary of KLM and, as a result, is part of the Air France–KLM group. Prior to the appointment, Fischer had been in charge of redefining the distribution strategy for Air France-KLM since 2016. Fischer joined the Air France group in 2004 and since then has held several sales positions, including revenue management pricing. In 2012, he became head of sales for Air France-KLM in Germany, based in Frankfurt.
Happy Work Anniversaries
Jay Smith for 23 years at Sports Travel and Tours
Kristin Wenger for 19 years at Visit Pittsburgh
Dan Rogoski for 5 years at Experience the Ride, LLC
Nikita Jankowski for 1 year at Destiny USA
Michael Jacobson for 1 year at Illinois Hotel & Lodging Association
Posted Industry Jobs
From SearchWide Global:
—The Evansville, Indiana Convention & Visitors Bureau is searching for a chief executive officer. For more details visit here.
—Visit SLO CAL in San Luis Obispo County, California is looking for a chief marketing officer. Click here for additional details.
—The San Diego Tourism Authority is searching for a president and CEO. For more information, visit here.
—The Monterey County Convention & Visitors Bureau is looking for a president and CEO. For more information, visit here.
—The Corpus Christi Convention & Visitors Bureau is searching for its next chief executive officer. For more details, click here.
—Brent Robinson Vacation Rentals on the Alabama Gulf Coast has an opening for a director of marketing. For additional details, click here.
—Crayola Experience is looking for a head of marketing at its Easton, Pa. location. For more information, click here.
—PRA Business Events has an opening for a reginal sales manager in Las Vegas. Click here for additional details.
—Apple Leisure Group is searching for a senior director of Supplier Strategy & Investment. For more details, click here.
—The El Paso Convention & Visitors Bureau has an opening for a director of convention development. Click here for more details.
—Discover Puerto Rico is searching for a leisure sales director. Click here for more details.
—Visit Milwaukee has an opening for a director of sales. Click here for more information.
—The Fort Worth Convention & Visitors Bureau and Will Rogers Memorial Center is searching for a general manager. Click here for details.
—An international hotels & resorts company has an opening for a regional director of sales and marketing; the position is based in Vancouver, B.C. Visit here for details.
—Visit Dallas is looking for a president and CEO. For more details, click here.
—The Miami Beach Convention Center (Spectra) has an opening for a director of sales. Click here for more information.
—Visit Sacramento has an opening for a director of sales. Click here for more information.
—An Irvine, California-based hotel management company is searching for a corporate director of revenue strategy. Click here for more details.
—A hotel management company is searching for a remote director of revenue management for the Embassy Suites Brand who will oversee two recently renovated. For more information, click here.
—Great Wolf Resorts is looking for someone to fill the position of vice president of sales. Visit here for more information.
—The Saugatuck Douglas Area Convention & Visitors Bureau is searching for a new executive director. Click here for more information.
—The Greater Miami Convention and Visitors Bureau has an opening for a vice president of people strategies. Click here for more information.
From HARP wallen Global Executive Recruitment and Search:
—A tourism board with an office situated in Central London is looking for a marketing and public relations manager. Click here for details.
—A well-established travel brand based in Hampshire is searching for a public relations director. For more information, visit here.
—A travel organization in North West Surry, has an opening for a cruise marketing executive. Click here for details