The New Benchmark Year for Inbound–2019
Borders are closed and international travel to the USA is down. “I don’t think anyone thought it would be possible to halt international travel to virtually zero!” exclaimed Scott Johnson, president and CEO of Travel Market Insights (TMI), in the firm’s latest monthly update of its research newsletter, adding, ‘The decline in April 2020 over April 2019 visits is the largest decline in history! The global response to the COVID-19 virus has resulted in an unprecedented impact on international travel to the United States.”
With the above as preface, Johnson asserted that, going forward, 2019 will be the new benchmark year in tracking and reporting the rebound, recovery, and forecast for international travel to U.S. destinations.
A Recap: Johnson noted that the decline in overseas visitor traffic to the U.S. in April 2020 was the largest decline, year-over-year, in history. All world regions were down nearly 100 percent in April, he pointed out, adding that, for the year, through April, visits to the U.S. have been cut in half (down -48.3 percent). Western Europe declined the strongest (down -51 percent) and visits from Eastern Europe declined the least (down -41.8 percent).
(For a country-by-country account of top overseas arrivals to the U.S. for the month of April, visit https://www.inboundreport.com/2020/05/26/overseas-arrivals-down-99-6-last-month/)
In his brief update narrative, Johnson added the following:
—2019 will be the new benchmark, pre-coronavirus. The Canada drive market is widely accepted as the first major market segment to rebound. The Canadian drive market to the U.S. is larger than the top three overseas markets combined.
—The Mexico drive market will likely start to rebound after the border is open as well, although fewer states will benefit compared to Canada.
—There will likely be fewer direct air routes and more hub and spoke routes.
—There will be casualties in the supply chain.
—Vacation and visiting friends and family in “familiar” destinations will kick off the rebound, with business and education following.
For more info, contact [email protected].
Disruption Seen in 2019 Overseas Arrivals to States
For those of us not directly involved in the scrappy give-and-take of destination marketing for U.S. states and territories, the significance of a shift of 2.7 percent in total arrivals from overseas source markets for inbound travel and tourism from one year to the next might not be worth even a mild sneeze. But for those who are in the midst of the fight, it means things like the state of New York lost that percentage of visits from these source markets, as the movement of traffic meant the loss of 286,000 visitors 2019 vs. 2018—just about as many overseas visitors as the state of Minnesota received for the whole year.
Because of facts such as these, the state officials who are seeking to protect or increase their appropriations—along with the consultants and private sector marketers who serve state clients—are involved in a pitched battle right now. The reason is that July 1st marks the beginning of the new Fiscal Year for most states. Competition for limited state funding is particularly fierce this year, as program cuts are then norm for state budgets reeling from the impact of the coronavirus-driven global pandemic and its impact on state economies.
Recently posted by the U.S. National Travel and Tourism Office (NTTO), the key figures for overseas visitors to U.S. States reveal the statistical ticks and turbulence in the key numbers for U.S. states and territories. Not all states are included, as NTTO included only those states in which the survey produced at least 100 respondents. (Remember, these data are generated by a survey, not a total count or census.)
Connecting with Int’l. Tour Operators
Connect Travel’s most recent international tour operator virtual roundtable proved to be one of the most popular panels yet in Connect’s ongoing series of discussions in a format that includes an interactive feature in which viewers ask questions and panelists respond.
Shari Bailey, vice president, Connect Travel and general manager, Connect Travel events, moderated the session.
Panelists included: Dave Cecco, director of product, WestJet Vacations; Jeff Karnes, executive vice president, New World Travel; Michael Marzano, president, FM Tours; and Ernesto Tecco, group manager/business partner, 5A Incentive Planners.
Key Takeaways from the roundtable included the following:
—There is a growing sense that that there is little chance that any business of consequence will be Key transacted for what is left of 2020 and that programs will have to be retooled for 2021.
—Domestic and independent travel will likely lead any recovery.
Safety is a top concern of travelers across the range of sectors that comprise the overall inbound market.
—We should expect new protocols to be in put in place that stress clean and safe travel experiences—from the moment someone leaves for the USA, through all activities in the country, and upon returning home.
—Bus groups will be smaller as passengers, as distancing and other factors become a part of the travel equation.
—Hotels are going to have to be flexible on price.
Jeff Karnes: “From home in Long Beach California, I been working remotely for a couple months. I go into the office occasionally to water the plants and collect the mail. We’re doing what we can do right now we’re staying in touch with our clients … We’re trying to gauge a sense of when things are going to start to return. We want to be ready when things are at that point.”
Michael Marzano: “I would say that, on a scale of one to ten, I would put FM tours right around a six. (Because of furloughs) we’re missing some of our team.”
Ernesto Tecco: “Generally our task right now is to work on our emergency plan. The most important thing facing us is to deal with the new protocols that they are coming up right now.”
Dave Cecco: “I think our biggest issues are the government restrictions that are in place in Canada and, of course, the things that come with that. So, we’ve got a lot to work through before we see the market start to rebound. We’re looking forward to some of those restrictions being lifted so that we can move forward and push ahead.”
To view and listen to a recording of this roundtable, visit: https://connecttravel.com/webinars/connect-with-tour-operators/
Japan Securely No. 2 Overseas Source Market
Tour and travel industry analysts who cover Japan have essentially written off the country as any kind of a meaningful or active market for 2020. While other major overseas source markets for inbound travel to the United State have a similar outlook, due to the impact of the coronavirus-driven global pandemic, the hurt is especially unsettling to the industry in Japan.
A major reason for the disappointment lay in the fact that the travel trade in Japan—it is the second largest overseas source market for inbound tourism, behind only the UK—had been looking forward to a banner year, with tour operators and travel agencies anticipating healthy levels of both outbound and inbound travel. Driving the optimism was the expected boost in overall travel that was expected to come with the staging of the quadrennial Olympic Games, which were scheduled to take place from July 24 to August 9 this year in Tokyo. Last March, however, as the coronavirus spread throughout the world, the games were postponed for a year. They are now scheduled to take place July 23-August 8, 2021 in Tokyo.
The coronavirus disruption in Japan and in other key source markets has been total, with year-on-year arrivals figures dropping by nearly 100 percent in some cases.
In the wake of such developments, little notice was given or received when the U.S. National Travel and Tourism Office (NTTO) recently posted market profiles for top-producing countries, including Japan. At first glance, little seems to have changed in the outlook for visits to the United States by Japanese travelers.
Much of the activity recorded in the NTTO profile for Japan shows that it has been a steady and reliable source of visitor traffic for the past decade and is expected to continue to be so through 2024, according to NTTO’s long-term forecast, which was published last October. Underscoring the importance of the NTTO market profile for Japan is the fact that another major reliable source of analysis for the travel trade in Japan—the quarterly report of the Japan Association of Travel Agents—has not been issued a report since last December.
So, the NTTO market profile becomes especially significant and useful, since the report, which is for 2019 becomes, in effect, the only benchmark analysis of Japanese travel and travelers to the United States.
In it, the reader will find reliable assurances regarding the favorite U.S. destinations of Japanese travelers: Honolulu, Los Angeles, New York and San Francisco. One will also see that shopping and sightseeing comprise the favorite activities of Japanese travelers. As well, the market profile shows that a majority of Japanese travelers to the U.S. rely on travel agents—both online and offline.
Indeed, there are differences in some of the material listed below, which INBOUND has fashioned into tables. These differences are subtle, but U.S. travel suppliers will probably be able to detect them and, in doing so, make it worth the effort to do business with, for what has been—and likely will be for at least several years out—the second largest overseas source market for the U.S. inbound tourism industry.
Multiple responses, % of profiled inbound
Notes on NTTO material: Only country and world region destinations having a sample size consistently of 100 or more are displayed. Visitation incidence was rounded to two decimal places in NTTO source files beginning in 2014 to reduce artificial ‘jumpiness’ in the data caused by rounding to only one decimal places, especially for destinations having incidence of less than two percentage points. Due to quarterly data weighting by country and port of entry, some unreported destinations may have a higher proportion of total than those reported.
For additional information, visit https://travel.trade.gov/
Taking the UK Pulse—Survey Results
One of the few activities that seem to be flourishing in the UK during the Covid-19-related lockdown of Britons in their homes is the taking of surveys and polls to tell Britons say how they feel about it. Following are the results of several such consumer and travel trade surveys. (Take heed, DMOs in Florida—Brits rank you No. 4 in a list of places they want to go for holiday.)
• What Brits Miss Most in Lockdown: VFR, eating out and holidays: Holidays are third in the list of things people are missing most in the lockdown, although Brits appear not to be in a rush to get travelling again.
A survey of 2,000 adults by TUI, the UK’s number one tour operator, has revealed that the things Brits miss most during the lockdown are: seeing friends and family (75 percent of survey respondents); eating out (47 percent); and then, holidays (38 percent). About travel and holidays:
—15 percent of Brits want to want to get away as soon as possible;
—16 percent want to travel by this winter; and
—45 percent want to take a holiday before summer 2021.
The above sentiments seem to influence potential travel choices as 20 percent of those responding said that they will be more likely to book a holiday with those family and friends they have been unable to see; and 21 percent getting destination inspiration from by looking at old holiday photos.
The top 10 destinations people intend to visit after the lockdown are: Spain; Greece; Italy; Florida; the Caribbean; Croatia; Turkey; Mexico; Thailand; and Dubai.
In releasing the survey findings, TUI said it was expecting to see in a rise in group bookings as families look to reconnect and that it has seen some possible early signs that multi-generation and big family holidays may be on the up as growth shows signs of bookings of more than two adults and two children versus last year.
• Covid-19 wreaks havoc on Selection of holiday insurance plans: Travel insurance comparison site Medical Travel Compared (MTC), three-quarters of UK holidaymakers won’t buy travel insurance unless it includes cover for Covid-19-related cancellations and disruption..
As a result, said Tommy Lloyd, MTC’s managing director, this could mean that many people will risk of travelling uninsured once the restrictions on overseas holidays are lifted. Of the more than 40 travel insurance providers MTC usually works with, only nine are currently listed on its site as the others have all withdrawn their travel policies or have withdrawn medical coverage for Covid-19. However, as reported in the UK travel trade publication TravelMole, Lloyd said even those that include medical cover for Covid-19, aren’t providing cover for Covid-19 travel disruption, including cancellations, he said.
The MTC survey of more than 3,000 people found that 10 percent of respondents have lost all or some of the cost of a holiday due to Covid-19 and four in five expect travel insurers to cover cancellation of a holiday for any reason due to the virus and three-quarters said they wouldn’t buy insurance if such cover wasn’t included.
Lloyd said that, since Covid-19 is now a known risk, no travel insurer will provide cover for cancellation or disruption caused by the virus, emphasizing that it was crucial that travelers had medical cover for Covid-19. Lloyd said that since Covid-19 is now a known risk, no travel insurer will provide cover for cancellation or disruption caused by the virus, but he said it was crucial that travelers had medical cover for Covid-19.
• Mental Health and Well-Being of Industry Employees Impacted: More than a third (36 percent) of people working in the UK tour and travel industry are actively considering leaving the industry as a result of the Covid-19 global pandemic that has virtually shut down international travel.
—Not only that, more than half (57 percent) of people working in the industry are considering leaving, and another 11 percent of those responding to a WorkAdvisor survey—”The Impact of the Coronavirus Crisis On People Working in the UK Travel Industry”—said that the Covid-19-related crisis has had a significant impact on their mental health and well-being.
—Causes included stress and anxiety relating to uncertainty about the future, the negative impact of Zoom or Slack causing intrusion and work distractions, being overworked as a result of the crisis and putting in extra hours.
—The WorkAdvisor survey, which was conducted last month, also found that: more than three-quarters of workers are concerned about returning to an office environment; 68 percent believe they will be working from home in the future; eleven percent said they were “very concerned” about returning to the office; and four percent said they would refuse.
—Also, 54 percent of respondents said that they have been furloughed, which is more than double the national average of 25 percent.
Commenting on the survey findings, a spokesman for WorkAdvisor said: “It would seem that the pressures of dealing with customers and refunds has piled on the stress for staff in the travel industry during the crisis and that having to work remotely has not helped workers handle the amount of work.”
USA & China: The Sound of Nothing Happening
For anyone hoping for some semblance of a re-start of a meaningful amount of air traffic between the United States and China, the hope was dashed last week when the Administration of President Donald Trump ordered the suspension of flights from China to the United States.
Relations between the governments of the two countries had already been frayed, as evidenced by the up-and-down nature of a “trade war” and occasional warnings to Chinese travelers about the safety of visiting the U.S., but discussions between major U.S. air carriers and the Chinese government had been inching along and, according to some accounts, advance sales on an expected limited number of flights between the two countries were reportedly taking place.
What brought a screeching halt to this limited progress was the decision by China to supersede laws in place for the semi-autonomous “Government of the Hong Kong Special Administrative Region of the People’s Republic of China” (commonly referred to as the Hong Kong Government) with the imposition of mainland authority.
In a fairly quick response, the Trump Administration issued its order, which takes effect June 16.
Prior to the new ban, there had already been a conflict between the U.S. and China over air travel in the wake of the outbreak earlier this year of the coronavirus, which triggered a global pandemic and a near global shutdown of air traffic. President Trump imposed restrictions on travel from China on Jan. 31 as the coronavirus spread. The move came after Delta Air Lines, United Airlines and other major carriers suspended service.
Since the end of March, China has permitted an extremely limited number of flights—just one flight per week per airline on one route to a country. Air China, China Eastern Airlines, China Southern Airlines, and Hainan Airlines have been operating limited flights to the U.S. since the pandemic. Delta and United, however, had yet to be included among the limited number of airlines operating such flights.
In announcing the ban that goes into effect on June 16, the U.S. Department of Transportation included a statement that specifically cites the obstacles faced by Delta and United, declaring that “The Chinese government’s failure to approve the requests (to resume China flights) is a violation of our Air Transport Agreement.”
As for the position of the airlines, Leslie Scott, a United spokesperson, said in a politely worded statement, “We look forward to resuming passenger service between the United States and China when the regulatory environment allows us to do so.”
Brazil: Study Says not till 2021 for Return to Normal
“The expectation for the resumption is more pessimistic,” the sober-worded report tells us, adding, “If at the beginning of the crisis, most companies believed that it would happen in the months of May and June, now the stakes are in August or just at the end of the year. According to most companies, the return to normality will only happen in 2021, with close percentages divided between the first and second semesters.” (A semester equals six months.)
A joint project of the Brazilian travel trade publication PANROTAS and the Curitaba-based consulting firm MAPIE, the second edition of the report, PULSO TURISMO AND COVID-19, * whose first edition came out in April, was released at the end of May. Following are some key points from the study.
—55.52 percent of respondents say they had planned and / or purchased trips that were impacted by the new coronavirus pandemic. In this second edition, there is already more action on the part of travelers. At this time, 34.27 percent are still waiting to understand the next steps (before it was 45.45 percent), and the preference for 47.19 percent continues to be to change the trip to a future date.
—In general, the entire tourism chain was impacted by changes or cancellations. There was an increase in the percentage of contacts made since the first edition. The service providers that were most contacted by travelers were airlines (43.02 percent), followed by accommodation (37.43 percent) and traditional operators and travel agencies (17.23 percent)
—Tourism consumers keep an eye on the positioning of the brands and companies they follow. The number of consumers who said they will stop buying from brands that do not treat their employees/customers adequately during the pandemic and at this moment when the contamination curve is rising, rose to 55.17 percent (before 51.03 percent), 86 percent rate brands that encourage their customers to stay at home as responsible.
—The intention to travel decreased from the first to the second edition, which can be considered consistent with the moment, since the pandemic curve is growing in Brazil. In addition, confidence in tourism service providers has dropped considerably. Only 12.26 percent (before 22.68 percent) say they have total confidence in service providers.
—For most respondents, the travel budget was reduced in 2020. For 28.98 percent it remains the same and for 19.75 percent, it ceased to exist. There was no significant variation from the first edition
—In general, it is clear that customers are not only aware of new hygienic-sanitary practices and needs, but also want such conducts to feel safe. Masks can already be considered mandatory items in everyday life and also when traveling. 76.70 percent consider the use of masks in public / public areas essential to feel safe.
—Fear is a relevant factor in the decision to travel. 61.39 percent say they are afraid to travel and expose the family to the disease.
—The attention of companies has changed and now, the main focus is on maintaining contact with customers for relationships (65.14 percent). Then there are the actions to inspire future travel (64.59 percent). Managing cancellations and markdowns has moved to the third position (before the first).
—Most respondent companies have not yet made any layoffs, however this number went from 82.23 percent in the first edition to 68.32 percent in the second. We went from just 3.48 percent who had laid off more than 50 percent of the staff to 10.47 percent. In addition, 68.49 percent (formerly 49.32 percent) reduced the working hours and the remuneration of their teams.
—For 80.16 percent of the companies, it is essential that there is flexibility in the commercial policy, facilitating changes and cancellations and adjusting the forms of payment. Then, 78.05 percent consider it important to have a health seal or certification in airlines, lodging facilities and others to convey confidence to customers.
—43.21 percent totally agree that leisure tourism will be primarily regional and road in the coming months. The MICE segment will have to wait a little longer. For 41.73 percent of respondents, this segment will gradually return from 2021 onwards. 34.06 percent believe that corporate tourism begins to return little by little, as from the relaxation of the quarantine.
* Important notes:
• Be advised that this comes directly from the report discussed in this article, using a Google translation of the Portuguese-language document.
• PULSO TURISMO E COVID-19 is a series of research on travelers and tourism companies in this very troubled time, analyzing the impacts generated by the pandemic and the intentions for the resumption. The first edition was published in early April and this is the second edition, which also allows us to analyze the changes that occurred in this period. Both the first edition, launched in early April, and this second study can be downloaded for free at www.trvl.com.br (in Portuguese).
• For this research, an online panel was conducted with 416 Brazilian travelers from all regions of Brazil who made at least one trip in the last 12 months and 372 national tourism companies, predominantly travel agencies.
Time for DMOs to Work More Closely with Locals
Connect Travel’s virtual roundtable series recently conduct another in its series of virtual roundtables— “Think Differently: It is time for DMOs to work with Local Tours, Activities, Attractions & Experiences.”
Those comprising panelist for the event, which was co-produced with Arival Online, were:
—Robert Graff, vice president sales & marketing, Bindlestiff Tours- National Parks Adventures
—Maureen Haley, vice president of strategic tourism initiatives, Visit Houston
—Jay Judal, director of outside sales, San Diego Zoo
—Mo Parikh, CEO, Bandwango
—Eric Thompson, vice president of marketing, Visit Salt Lake
—Bruce Rosard, Co-founder & COO, Arival
—Will Seccombe, president, Connect Travel
• Smaller attractions should make sure to check out what DMO websites are providing to visitors and prospective visitors.
• Smaller attractions need to make sure that their information on a DMO site is up-to-date.
• Get involved with events on the DMO calendar by offering to host a fam tour or parts of a fam tour.
• With conventions and meetings DMOs should make sure, once they’ve booked them, to treat delegates like tourists by offering up services and experiences that leisure visitors are looking for—where to eat, what attractions and experiences to try, etc.
• Once the Covid-19 pandemic is behind us, be prepared for visitors seeking outdoor experiences and less crowded venues.
Eric Thompson: “Where we as DMOs have to step up and change how we are able to curate experiences … that are more attractive for operators and consumers to buy and sell.”
Jay Judal: “It’s really key that, as an operator, you make sure that your information is correct with the DMO. If your information is not updated, people won’t know what to do when they come to your destination.”
Robert Graff: “In Las Vegas has really stepped it up. It used to be all about hotels, the occupancy levels, how the town is doing. Of course, we’re still very much promoting the hotel component, but I would say that over the last several years, Vegas has dramatically changed to where they realize that you have gotta stay fresh and innovative … There’s been a fundamental change in how DMOs are looking at attractions. They’re still taking care of the very big boy players … but there’s a whole new trend now on smaller attractions wo are really the cutting edge of the foundation of what the city is going to be about.”
Mo Parikh: “DMOs are in a unique position. (They are) the glue that connects a community together …. In my opinion, the small businesses, the breweries, the mom and pop attractions, the restaurants, the coffee shops-those really comprise the culture, the local flavor of a city.”
Click here to watch and listen to a recording of the roundtable.
HODGE PODGE: Appointments & Changes
Edward Harris is the new president and CEO of Discover Lancaster. Harris, who starts the job on June 22, replaces Kathleen Frankford, who resigned from the post in late November 2018. During the interim, the organization has been directed by a combination of an interim president and senior staff and regularly interacting with the officers of the board. Harris joins the organization from the Valley Forge Convention & Tourism Board where he had been chief marketing officer since 2014. Prior to that, he was director of marketing for eBay. He also served as brand manager at Under Armour, and as senior international brand manager at Timberland.
Christine Leader has taken leave of the tour and travel industry after nearly 20 years. Leader, who until recently was marketing director for New Sun International Travel in Los Angeles, has joined the World Financial Group as a life insurance specialist. Prior to her work with New Sun, Leader had senior marketing positions for JTB USA, Lion Travel and the America Asia Travel Center.
Andria Godfrey, formerly senior director of tourism and hospitality at ADARA, has joined Longwoods International as vice president. She joins the Columbus, Ohio-based company after a tenure at ADARA, where she led DMO strategy and development by working with the travel industry to navigate the world of data and analytics. Previously, Godfrey was director of advertising research-tourism for the Georgia Department of Economic Development. She was also research coordinator in the Office of the Governor, State of Texas.
Chris Tatum, president and CEO of the Hawaii Tourism Authority (HTA), has notified the agency that he will retire on Aug. 31 after 40 years in the hospitality industry. Tatum took over the top HTA job in December 2018 following a 37-year career with Marriott International. Tatum, who took over leadership at HTA in October 2018 following the departure of then-HTA president and CEO George Szigeti, who left HTA in October 2018, after the board voted to oust him without cause.
Flight Centre Travel Group (FCTG) has announced the appointment of Marc Casto to the position of president, leisure brands, of the company’s Americas division. In a statement, the company said it has established this role on the heels of its recently implemented retail transformation, to oversee and steer the implementation and day-to-day to execution of its new business model. has over 25 years of experience in the travel industry. He previously served as Senior Vice President of FCM Travel Solutions USA, and before that, the president and chief executive officer of Casto Travel, an FCM global travel management company headquartered in the San Francisco Bay Area
Ralf Usbeck, founder of Dusseldorf-based Peakwork, has returned to take over as president and CEO of the organization after departing it in 2017. Peakwork connects travel providers such as TUI, DER Touristik and Lufthansa, to digital global players including Google, Facebook, Kayak and Trivago. The company’s network comprises about 300 travel brands across 35 markets. In explaining his return, Usbeck said, “We have grown strongly in recent years and have successfully pushed ahead with our international expansion. However, our time to market, such as the speed with which we develop software solutions, has suffered, as has our proximity to customers. We must and will change this in order to continue playing in the Champions League of travel technology companies.”
Melaine Rottkamp has been named president and CEO of Dutchess Tourism, effective July 21st. (Dutchess County is about 80 miles north of Manhattan.) She will succeed Mary Kay Vrba, who has served in the post for nearly 26 years. Rottkamp has worked at Dutchess Tourism for more than eight years, serving as office manager, as the director of special events, outreach and administration, and most recently as vice president.
David Bahman has been named global head of sales at Entrada Insights Inc., a Salt Lake City, Utah-based company that specializes in data strategy, consulting and marketing analytics for destination marketers. Bahman comes to Entrada Insights from ADARA, where is was vice president, tourism and hospitality division. Previously, he was director, destination and supplier marketing for Orbitz Worldwide, where he served for more than seven years. Bahman was also acting director and deputy director of the Office of Tourism Development for the State of Maryland.
Alexis Coles Barrasso has been appointed communications director, for VIVID Travel, a UK tour operator based in the London Borough of Wandsworth, England. Coles Barrasso has worked in the UK travel industry for a number of years, most notably as group PR and communications Director at Thomas Cook Group, where she served for just under18 years. She was also communications director at The Travel Network Group for nearly a decade.
Commercial director Cherie Richards has left leave Global Travel Group. Richards said she was leaving the company after 15 years “for both personal and professional reasons” to pursue a new opportunity, said managing director Andy Stark, who added, “We want to thank Cherie for her contribution to the business in her 15 years with the group, she has played a hugely important role in making Global Travel Group what it is today.
Rodrigo Vaz, who was head of sourcing for the Decolar, one of the largest OTAs in Brazil and Latin America, is leaving the company where he had worked for a year. In a statement, Vaz said “This moment of crisis is really a challenge for all companies, and this new reality has changed purposes and goals for the year.” Before joining Decolar, Vaz was international product director at CVC, where had served for seven years. Previously, he was regional sales manager for LAN Airlines.
Posted Industry Jobs
From SearchWide Global:
—The Park City Chamber of Commerce/Convention & Visitors Bureau is looking for a new president. Click here for more information.
—Travel Marquette is looking for a group marketing/sales manager. For more information, visit here.
—Meet AC (Atlantic City) is seeking a new President & CEO. Click here for more details.
—The Philadelphia Convention and Visitors Bureau has an opening for a senior national accounts director for the Chicago Metro Area. For more information, click here.
—Visit Topeka has an opening for a new president, who will also serve as senior vice president of the Greater Topeka Partnership. You’ll find more details here.
—Visit Santa Clara is searching for a president and CEO. Click here for more information.
—Destination Ann Arbor is looking to hire a vice president of sales. For more information, visit here.
—The Port Aransas & Mustang Island Tourism Bureau & Chamber of Commerce is searching for a president & CEO. For more information, click here.
—The Galesburg Area Convention and Visitors Bureau in Illinois is looking for an executive director. For more details, click here.
—The Spartanburg (S.C.) Convention & Visitors Bureau is seeking a chief tourism development officer. Visit here for more information.
—The St. Louis Convention & Visitors Commission (Explore St. Louis) has an opening for a vice president of sales. Click here for more information.
—An international hotels & resorts company has an opening for a regional director of sales and marketing; the position is based in Vancouver, B.C. Visit here for details.
—The Saugatuck Douglas Area Convention & Visitors Bureau is searching for a new executive director. Click here for more information.